Help

Help with SubSwitch

Cancelling SubSwitch

Open Settings and tap Cancel SubSwitch Pro. It opens Stripe, where your card lives, and you cancel there. Cancel before your first charge date and you pay nothing. Your streaming services stay exactly as they are: SubSwitch never has access to them.

Cable and internet

Cancel the TV part of your cable bill only. If your internet is on the same bill, tell them you're keeping it, and keep your modem and router. Your cable checklist has your provider's number and what to say.

Devices

Streaming services run as apps on smart TVs, streaming sticks and boxes, game consoles, phones and web browsers. Each service lists the devices it supports. Check yours before you subscribe.

Local channels

Live TV services carry local channels by ZIP code, and not every service has every local channel everywhere. Check the service's own ZIP lookup before you cancel cable. An antenna picks up local broadcast channels for free.

Still stuck

Email help@getsubswitch.com.

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